FrequentLy Asked Questions

Where can I purchase kuLi products?

You can purchase kuLi products at our online shop or by visiting an authorized kuLi retailer.

Are kuLi products charged when you receive them?

Yes, all products come charged and ready to use.

How do I use my kuLi?

Once you are ready to vape, press the button five times to turn your kuLi on. Then all you have to do to get it ready is take the mouthpiece off, load your concentrate on top of your koiL, and pop your mouthpiece back on. Once you are ready to vape, just hold the button down and inhale.

How do I use my kuLi v2?

Once you are ready to vape, press the button five times to turn your kuLi v2 on. Take the top off, load your concentrate on the koiL, and then put the mouthpiece back on. Once you are ready to vape, double press the button to preheat your kuLi. The light will flash different colors while it is preheating, but once the light turns off, you can hold down the button and inhale. To change the temperature settings, triple press the button.

What is the difference between the kuLi and the kuLi v2?

The kuLi v2 is one of our newly launched products, and it is the more advanced version of our original kuLi. The v2 comes with a quartz kuLi koiL, while the kuLi comes with a ceramic kuLi koiL. The quartz koiL will be more durable than the ceramic koiL, and it will also provide a smoother vaping experience. The v2 also has four heat settings to switch between, while the kuLi only has one. Lastly, the v2 charges with a USB-C cable, which provides a super fast charge compared to the micro-USB charger that is used for the original kuLi. If you are a concentrate connoisseur, then the kuLi v2 will be your best friend, and if you are newer to vaping, then the original kuLi is the perfect introduction product.

What concentrates are compatible?

Both the kuLi and the kuLi v2 are compatible with any type of legal concentrate. If you are in a state where cannabis is legal, denser concentrates like shatter tend to work best with our koiLs. If you are using a less dense concentrate like live resin, the kuLi koiL-Less attachment works best.

What different koiLs and attachments are compatible?

Our kuLi comes with our ceramic kuLi koiL, and our kuLi v2 comes with our quartz kuLi koiL. However, you can switch them with our kuLi koiL-Less, dRIP tip, rippLer, dry gLobetrotter, or dry kuLi koiL.

How do I clean my kuLi or kuLi v2?

We recommend using a cotton swab soaked in 70% isopropyl alcohol to remove any unwanted residue on the mouthpiece, connection point, or button. It is not recommended to use alcohol with a concentration greater than 70% because it can damage the outer wrap.

How often should I clean my kuLi or kuLi v2?

Every customer has a different personal preference, but we recommend cleaning it once the mouthpiece and connection point of the koiL start to become sticky.

How do I know if my kuLi needs to be charged?

When the battery needs to be charged, the power button will flash repeatedly when pressed. When charging, the battery indicator near the charging port will glow red, but once it is done charging, it will turn green.

How do I know if my kuLi v2 needs to be charged?

When the battery needs to be charged, the button will flash red when pressed. When charging the battery, the red indicator light will come on to confirm that it is charging. Once it is done charging, the button will turn green.

kuLi dRIP kit

How do I use my dRIP kit?

To turn your dRIP kit on, press the button five times. To choose your heat setting, press the button three times. This will put it on the next highest setting. Once you are ready to dab, scoop some of your concentrate onto your dRIP tip, and double click the button. The dab will fall nicely off into whatever you are loading. This is called auto mode, but you can also use it in manual mode by simply holding down the button until your concentrate falls off.

What temperature should I use?

For the dRIP, the lowest level, 2.8V is usually the perfect temperature. When you use it in auto mode (double click), it automatically uses 2.8V

Can I switch out my dRIP tip for a koiL?

Yes! All of our atomizers are also compatible with your dRIP kit because they use the same batteries.

How do I take the dRIP tip off?

The best way to ensure that the tip does not break is to put the mouthpiece on and jiggle the silver band of the dRIP tip from side to side until it comes out. Make sure that you do not try to remove it by pulling the ceramic tip, as this can break it.

kuLi koiLs & attachments

How do I use the dry globetrotter?

There are four basic parts, the glass mouthpiece, the base, the cylinder shaped coil, and the top screw on lid/filter. The filter unscrews into 3 parts, the filter, the spring, and the metal part that holds the filter and spring together. To start, you must make sure the base and the coil are connected. The lid/filter should be removed.

  1. Ground up your dry herb
  2. Pack it into the coil, don't pack it too tight or you won't get a good hit
  3. Screw on Filter/Lid.
  4. Attach base to battery.
  5. Put the mouthpiece on over koiL and begin using your kuLi

How do I use the dry kuLi koiL?

There are three basic parts: the bottom base, the silver cylinder shaped coil, and the top screw on lid/filter. The filter unscrews into three parts, the filter, the spring, and the metal part that holds the filter and spring together. To start, you must make sure the base and the coil are connected. The lid/filter should be removed.

  1. Ground up your dry herb
  2. Pack it into the coil, don't pack it too tight or you won't get a good hit
  3. Screw on filter/lid.
  4. Attach the base to the battery.
  5. Slide the mouthpiece over the koiL and begin using your kuLi

How do I clean my rippLer?

You will need the following:

  • RippLer
  • Isopropyl alcohol (70% - anything over 80% will damage the print)
  • Salt (preferably epson salt from somewhere like walgreens or CVS)
  • Ziplock bag
  • A q-tip

Steps:

  1. Put epsom salt in each end of the rippLer (the mouthpiece and joint). Just a small amount is fine.
  2. Place the rippLer safely in a ziplock back and fill about 1/3 of the way with isopropyl alcohol, or enough to cover the rippLer.
  3. Let the bag sit for 20 minutes. Shake the bag lightly throughout to increase movement of the residue.
  4. Remove the rippLer from the bag and dispose of the alcohol and byproduct somewhere safe. Run the rippLer under hot water.
  5. Clean the mouthpiece and the joint with q tips as necessary.

Repeat steps 5-6 until rippLer is clean. It should only take one or two times.

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How do I change my kuLi koiL?

The best way to remove a koiL is to put the mouthpiece on and jiggle the silver band of the koiL from side to side until it comes out. The first time you do this, it might seem a little tough to remove it, but the more you do it, the easier it becomes. To put a new koiL back on, put it in the mouthpiece, and attach it to the battery.

If you are still having trouble after trying these steps then please contact us at support@kuLishop.com.

How do I use the dry kuLi koiL?

The dry koiL is for dry ground matter. To use, remove the top of the dry koiL (CAUTION - the lid gets very hot during use. Be sure to let the dry koiL cool down before removing the lid). Place ground matter in the tube atomizer and place the lid back on the dry koiL. Then attach the koiL to the battery. Place the mouthpiece over the dry koiL and begin using it by holding the power button down.

When should I replace my kuLi koiL?

The average customer will use the same kuLi koiL for 6-8 weeks, but you may prefer to replace it more frequently for best taste and performance. Many customers buy new kuLi koiLs every month, but we've also heard from some who have used the same kuLi koiL for the last year.

What are the uses for the different types of koiLs?

ceramic koiL: This is the hardest hitting koiL that we offer. It’s a versatile customer favorite.

quartz koiL: This koiL produces a smoother hit and is more durable than the ceramic koiL.

koiL-Less: This is a flat ceramic plate that produces a milder hit with a huge taste profile. It also works very well with less dense concentrates, live live resin.

dry koiL: This is meant for dry herbs.

rippLer: This attachment turns your kuLi into a water vaporizer and produces a larger, smoother hit.

dry gLobetrotter: This is also meant for dry herbs, but it produces a smoother hit than the dry koiL.

dRIP tip: This attachment turns your kuLi into an electronic hot knife tool.

 

Support

How do I contact you?

support@kulishop.com

kuLi Battery Warranty

We offer a 1-year warranty on all kuLi batteries. If you're experiencing an issue with your kuLi battery, contact support@kuLishop.com. Warranties are valid only if you purchased from our website directly or have a valid receipt to show the date of purchase and the store in which it was purchased from. We do not assist with counterfeit products or any items purchased from third-party websites.